Services

Our transport service is a privilege we provide for our Aboriginal and Torres Strait Islander clients who do not have private transport, or cannot travel independently.

  • Please inform reception if you require transport to your appointment.
  • Clients must be ready 1 hour prior to their scheduled appointment time for pick up.
  • Transport to and from IAMS requires at least 24 hours notice.
  • Other approved transport requires 7 days’ notice (e.g. specialists, hospitals).
  • Changes and cancellations must be communicated to Reception as soon as possible.
Illawarra Aboriginal Medical Service

Important Information

Referral Pathways

The IAMS can refer you to local allied health professionals and Specialists, many of whom bulk bill.

Appointments

Please ring (02) 4229 9495 for an appointment.

Every effort will be made to accommodate your preferred time. Emergencies will always be given priority and our reception staff will attempt to contact you if there are any changes.

Longer consultation times are available, so please advise our receptionist if you require extra time. Please advise the receptionist if the appointment is for more than one person.

Please let us know if you change your address or phone number.

After Hours Care Arrangements

If you have an urgent medical situation you should go to Wollongong Hospital or Shellharbour Hospital Emergency Department. If you require emergency assistance please call and ambulance on triple zero (000) or 112 from your mobile telephone.

You can also call the Wollongong Radio Doctor on : (02) 4228 5522 who can provide you with a home visit from a GP Monday to Friday 7.00pm to 6.00am and from 12 midday on Saturday to 6am on the following Monday.

Home Visits & Telephone Access

Home visits are available for regular patients whose condition prevents them from attending the centre. Doctors in the centre may be contacted during normal operating hours. If the doctor is with a patient, a message will be taken and you will be advised by reception a time that the doctor can return your call. Your call will always be put through to a doctor in an emergency situation after being screened by a Registered Nurse.

Fees & Billing Arrangements

The IAMS bulk bills for all consultations. Please bring your Medicare Card & Health Care Card/Pension Card with you when attending your appointment.

Reminder System

Our service is committed to preventative health care. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be a part of this system please let reception know.

Additional Information

Privacy & Confidentiality

Your medical record is a confidential document. It is the policy of the IAMS to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Please ask for a copy of our Privacy Policy document. (Maybe put a link to the privacy policy)

Be An Active Participant In Your Own Health Care

  • Take part in decisions about your health and care
  • Ask questions and let staff know your concerns
  • Ask for information about your condition or treatments
  • Keep a list of all the medicines you are taking and bring it with you on your visits
  • Make sure you understand the medicines you are taking – ask questions
  • Get the results of any tests or procedures you have undergone
  • Talk about your options if you need to go into hospital
  • Make sure you understand what will happen if you need surgery or a procedure
  • Make sure you, your doctor and anyone else involved agree on what will be done for your health care
  • Before you leave hospital, ask for information about what you will need to do at home and let your doctor or Aboriginal health worker be aware.
More Questions? Contact us

We would like to acknowledge and pay our respects to the traditional custodians of this land where we work and live, to the Elders both past and present, and to the children and young people of today who are the Elders of tomorrow.

Important Annual Events

Survival Day

26th January

Apology Day

13th February

Sorry Day

26th May

Day of the 1967 Referendum

27th May

NAIDOC Week

5th July – 12th July

Wollongong

150 Church St, Wollongong NSW 2500
Phone: (02) 4229 9495
Dental: (02) 4229 9755
Fax: (02) 4262 8788
Opening Hours: 9am – 5pm, Monday to Friday